Refund and Returns Policy - King Of Vape

Refund and Returns Policy

Refund and Returns Policy

Returns or exchanges will only be accepted in the event of a defective item. Should you receive a defective product, kindly reach out to us at support@kingofvape.in, providing details of the product and the identified defect.

We will initiate a return process from your address to our warehouse. Upon receiving the returned item, our team will thoroughly inspect it. Subsequently, we will notify you via email within a reasonable timeframe to confirm whether you qualify for a refund or replacement due to the identified defect.

If you are eligible for a replacement or refund, we will proceed to replace the product or issue a refund accordingly.

Please note that customers are responsible for covering shipping charges for all undelivered orders, amounting to ₹200 per order, to facilitate the return or replacement process. Failure to fulfill the shipping payment may result in the request not being processed.

We appreciate your understanding and cooperation in this matter.

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